Hate Tracker Privacy Policy


JustPeace Labs (“we” or “us”) are committed to protecting and respecting your privacy. Please read the following carefully to understand our approach to and practices regarding your personal information and how we will treat any personal information you choose to provide to us.

This privacy policy (the “Policy”) (together with our User Agreement) applies to your use of the JustPeace Labs HateTracker App (the “App“). By using the App you consent to your information being used in accordance with the Policy. Words and terms referred to in the Policy have the meanings ascribed to them in the User Agreement, unless the context requires otherwise.

The data controller is JustPeace Labs, a company registered in the State of California, United States.

JustPeace Labs reserves the right to change the Policy by making an updated version of the App available. You are not obliged to download any updated App but, in some circumstances, you may not be able to continue using the App until you have downloaded the updated version.


Submitted Information

We may process information provided by you at the time of registering and using the App, securing or uploading content via the App, providing feedback to us or requesting further services. We may also reply to, or ask you, for information if you contact us to report a problem with the App and we may process information submitted by you through other communications you send to us.

In particular, we may collect and process information that you provide by filling in forms on the App, including your email address, (if you choose to submit one).

Please note that you are under no obligation to provide an email address. If you wish to directly associate your identity with content you submit to us, this will be very helpful for any advocacy or investigations that your content may result in by us or others. In this respect, you may be approached as a witness by the media or investigators and you should be aware that, in the event that your data is ultimately used as evidence in a trial, your email address may have to be disclosed in proceedings, and could be made available to the defendant(s).

When you submit data, you have the option to add notes, images, or recordings to provide further information relevant to the data you are submitting. You decide what information you share with us to access through this functionality.

Information you provide may be helpful in any subsequent advocacy or investigations we or others may conduct, or may be used in any further action that arises from an investigation. You should take steps to ensure that your use of this tool does not compromise the rights, interests and safety of other people who may appear in the content.

Information from other sources

We may combine the information you provide with information from other sources, such as publicly available information. However, we will not seek to combine information in a way that would enable users to be identified where they have chosen to remain anonymous.

Device information

We may collect and process information about the mobile phone or other device you use to register for or access the App, including the device make, model, name, and product type. When you submit data we also combine this information with location and validation information relevant to your mobile device (see below). Please note that we do not seek to collect identifiers relevant to user’s devices.

Location and other validation information

When you use the App, we will look to collect and process information about the actual location of your mobile device which is embedded and encrypted as part of the metadata in any images or footage you provide. This data is derived from a combination of: geoloaction coordinates; nearby mobile cell tower IDs; WiFi networks or crowd sourced WiFi hotspots in range (where Wi-Fi is enabled); any bluetooth addresses that are in range (where bluetooth is enabled); and data derived from sensors in your device relating to your movement. You can turn off this functionality at any time by switching off the location services settings for the App on your mobile device. If you do turn this functionality off or if this functionality is not otherwise available, (e.g. your phone is out of range of WiFi), it will adversely affect the validation service.

When you use the App, you also consent to us collecting, processing and using your device location data to provide and improve the location-based functionality on the App, and any enhancements to the App that we develop. This information is not combined with the IMSI of the device, and no user IP address is collected.

We collect data to help us to seek to validate and corroborate the authenticity or otherwise of content you send to us through the App. This data can also provide you with a record of your use of the App. Please note, however, that you will not be able to access metadata regarding the content you capture using the App via the App itself; we deliberately strip out this metadata to ensure it cannot be inadvertently transmitted by you to anyone else other than JustPeace Labs and cause a risk to their safety. You will be able to view the data you submit through a unique URL, where you can make updates and changes to your report.

You agree that we can store and use this data to help with validating and corroborating your content, and to maintain the integrity of the App. With respect to any content that you choose to provide to a third party, you agree that we can make the verification data available to that party.

Aggregated data

In order to understand and better serve users of the App we compile aggregated statistics on the usage of the App. This information does not identify users and we may share these statistics when describing the App and the service to other third parties.

Tracking Technologies

In order to seek to provide a confidential and safer user experience the App does not make use of cookies, web beacons, analytics tools or unique device or in-App identifiers.


We will use the information you provide to:


If you upload content via the App we may, where permitted or required by law, distribute this content to relevant enforcement and criminal and other investigatory bodies and authorities, including legal personnel. Where you have chosen to provide your personal details we may also disclose this information to them so that they can independently verify your content with you. In the event that your data results in legal action, your information may be disclosed to legal professionals such as prosecutors and defence counsel, as well as to the defendant(s) in such proceedings. Such disclosures may include all the content you make available, and may also include other information you have provided to us such as your name or alias, and location.

If you wish to withhold consent for any particular disclosure of your data, you may specify such instructions in the notes that you add to your content prior to uploading it. However, please note that we may not be able to comply with such instructions where disclosure is required by law.


All data that we collect from you is transferred to, and stored on servers at, a destination within the European Economic Area (“EEA“). We use a service provider to support us in hosting our servers but they and their employees have no access to the content and/or information you upload via the App.

Once we have received your information, we use strict procedures and security features to seek to control access to the information and to seek to reduce the risks of loss, misuse or unauthorised access to this information.

The App employs a number of security features to seek to ensure it remains private and secure. You will be given guidelines on these features via the instructions made available after downloading the App. It is important that you fully understand and utilise these features in order to prevent unauthorised access to your account, and to help protect the content you generate and importantly your security and safety as a user. You should seek, where possible, to limit access to your device and browser by closing the App whenever it is not in use.


Protecting the safety of children when using online services is very important to us. We do not knowingly collect information from children. We recommend that children receive permission from their parent or guardian before gaining access to the App or sending personal information to us or anyone else online.


Please submit any questions, concerns or comments you have about this privacy policy or any requests concerning your personal data by email to info@hatetracker.org.